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Senior Product Manager

Zeta
Full-time
On-site
Bangalore, India
Product Management
Zeta is a Next-Gen Banking Tech company that empowers banks and fintechs to launch banking products for the future. It was founded by Bhavin Turakhia and Ramki Gaddipati in 2015. Please read Zeta’s Manifesto here.  

Our flagship processing platform - Zeta Tachyon - has been built ground-up in the last seven years and is the industry’s first modern, cloud-native, and fully API-enabled stack that brings together acquiring, issuance, processing, lending, core banking, fraud & risk, and many more capabilities as a single-vendor stack. 15M+ cards have been issued on our platform globally.

Zeta Tachyon offersRich digital-first cardholder experiencesNative embeddable banking supportHyper-Personalization Policy Engine to launch segment-of-one card programsWeb-based product configurators to launch in days vs. quartersRapid innovation & extensibility via APIs, event streams, and moreModern & intuitive web-based back office experiencesNext-gen regulatory risk & compliance capabilities
The 10th largest financial institution in the world by valuation - HDFC Bank - with over 40 million retail Customers, is migrating credit cards, debit cards, deposits, loans, and all of their retail banking from Fiserv and Oracle Flexcube to Zeta over the next four years. 
In addition, we are currently migrating a large US issuer with 6m+ cards onto the Zeta Tachyon platform. Also, we are in advanced discussions with various Top issuers with combined card volumes of 25 million+ cards.

Zeta has over 1700+ employees - over 70% in technology roles - across locations in the US, EMEA, and Asia. We raised $280 million at a $1.5 billion valuation from Softbank, Mastercard, and other investors in 2021. 


The Role

You will be working on Tachyon suite of products

Tachyon is Cloud Native, Cloud Agnostic, API first core accounting system capable of powering any asset (secured and unsecured credit cards, term loans, mortgage etc) or any liability (saving account, current account) product with focus on both retail and corporate banking.
You'll be working closely with the leadership and the rest of the Zeta product team to define, build and scale one or more of below products:

1. Credit card
2. Core accounting
3. Digital payments

Responsibilities

    • Planning  :Define the product
    • Execution: Coordinate actions across the org to enable its success
    • Drive product adoption

    • Discovery :Research existing demand, explore the problem space through the lenses of viability, feasibility, usability, customer empathy and ethical assumptions
    • Get feedback early and often, often co-designing with customers or prospects
    • Map solutions to specific opportunities

    • Prioritisation :Apply skills from user science, analytics and business acumen to identify customer and user problems.
    • Apply the lens of strategy, user goals and Tachyon’s purpose to prioritize problems to solve. 

    • Communication :Evangelize and communicate the product plan.
    • Apply low fidelity design to present vision for solutions to problems.

    • Collaboration :Collaborate with engineers and designers to arrive at the detailed solutions to problems.
    • Collaborate with Sales and Customer Success to understand and eliminate obstacles to adoption and usage.
    • Work with Marketing to bring new features to life on various communication touch points

    • Execution :Own the roadmap for one or more parts of the product.
    • Work with engineering and design to plan launch scope. Together with engineering and design, break-down scope into launch iterations

    • Iteration :Design a customer feedback loop and optimism for customer and business success metrics
    • Decide what features to change and prioritize iterations based on ROI
    • Execute strategies that will drive measurable growth in adoption and engagement

Skills

    • At least 5+ years of experience in a Technology Product Management role
    • You should have a track record of either marketing or building & shipping high quality Enterprise or SaaS products owning the process end to end
    • Formulating product strategy factoring industry trends, market, and competition 
    • Adapting to complex situations with an aim to achieve business goals
    • Building web applications and interfaces with modern UX/UI patterns
    • Excellent communication (written and verbal) and interpersonal skills
    • An engineering / technical / marketing background that will allow you to reason about product trade-offs and make good choices with minimal inputs from engineers
    • You conceive possibilities, think big picture, but deliver on the details
    • Optional - prior experience in payment systems or accounting systems

Experience & Qualifications:

    • 8+ yrs of total experience in an engineering and/or product role
    • 3+ yrs of experience in shipping successful B2B productsand in serving data to customers
    • BE/BTech from any reputed engineering institutions, computer science engineering would be preferred.
    • Any management degree from a Tier 1/2 institute would be a plus
Life At Zeta

At Zeta, we want you to grow to be the best version of yourself by unlocking the great potential that lies within you. This is why our core philosophy is ‘People Must Grow.’ We recognize your aspirations; act as enablers by bringing you the right opportunities, and let you grow as you chase disruptive goals. 

#LifeAtZeta is adventurous and exhilarating at the same time. You get to work with some of the best minds in the industry and experience a culture that values the diversity of thoughts. If you want to push boundaries, learn continuously and grow to be the best version of yourself,  Zeta is the place to be!  Explore the life at zeta 

Zeta is an equal opportunity employer  
At Zeta, we are committed to equal employment opportunities regardless of job history, disability, gender identity, religion, race, marital/parental status, or other special status. We are proud to be an equitable workplace that welcomes individuals from all walks of life if they fit the roles and responsibilities.
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