Product Manager - Operations
Career Brain
Full-time
On-site
Saidapet, Tamil Nadu, India
Product Management
Department: Digital
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Location: Chennai
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Reports To: Leader - Digital Transformation and Customer Platforms
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Grade: Manager / Senior Manager (depending on experience)
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No of Positions: 2
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1. Role Purpose<\/b>
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The Product Manager – Operational Excellence (Internal Platforms) will lead the design,
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development, and continuous evolution of internal digital products that enable
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operational efficiency, transparency, and scalability across horizontal business functions —
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including Parts Operations, Warehousing, Finance, HR, and Support Services.
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2. Key Responsibilities<\/b>
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A. Product Strategy & Roadmap
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• Define and own the product strategy and roadmap for internal operational
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platforms across Parts, Warehouse, Finance, HR, and Support functions.
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• Identify opportunities for building fit -for -purpose internal products that simplify
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workflows, reduce dependencies, and improve turnaround times.
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• Align platform initiatives with the overall Operational Excellence and Digital
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Transformation roadmap for 2025–2026.
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• Drive the convergence of internal tools into a cohesive platform ecosystem, ensuring
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shared data models and consistent user experience.
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B. Product Development & Delivery
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• Translate business pain points into scalable digital solutions leveraging low -code/no -code
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tools, custom app development, and SAP -integrated extensions.
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• Work with internal developers, UI/UX designers, and external partners to design, build,
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test, and deploy internal applications.
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• Manage the full lifecycle of each product — from ideation to rollout, enhancement, and
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continuous improvement.
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• Prioritize user experience and adoption through intuitive design and responsive
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performance across devices.
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C. Cross -Functional Engagement
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• Partner with leaders across Parts Operations, Warehousing, HR, Finance, and Service to
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capture use cases and define digital solutions.
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• Build strong interfaces with multiple digital touchpoints across the ecosystem
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• Coordinate across functions to eliminate redundancies, standardize processes, and ensure
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digital tools complement business objectives.
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D. Platform Governance & Integration
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• Establish governance frameworks for internal product lifecycle management, including
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backlog prioritization, release management, and documentation.
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• Ensure data consistency and security across integrated platforms through strong master
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data and access controls.
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• Work with the Head of Data & Analytics to define reporting and monitoring dashboards
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for each internal platform.
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• Foster interoperability across systems, leveraging APIs, RPA, and automation connectors
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to minimize manual intervention.
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E. Continuous Improvement & Innovation
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• Regularly assess system performance, adoption, and feedback to identify opportunities for
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enhancement.
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• Introduce analytics -led performance insights and embed measurable KPIs into platform
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dashboards.
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• Build reusable digital components (templates, workflows, APIs) to accelerate future
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product rollouts.
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• Champion the culture of “Build, Measure, Improve” across internal digital initiatives.
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Requirements<\/h3>
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Requirements<\/h3>4. Education & Experience<\/b>
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<\/div>• Bachelor’s degree in Engineering / Computer Science / Business Systems.
<\/div>• MBA (Operations / Systems / General Management) preferred.
<\/div>• 8–12 years of experience in Product Management, Platform Ownership, or Process
<\/div>Digitization roles.
<\/div>• Proven experience in building internal digital tools or enterprise platforms within
<\/div>manufacturing, industrial, or service organizations.
<\/div>• Experience integrating systems such as SAP, WMS, HRMS, Expense Systems, and Analytics
<\/div>Platforms.
<\/div>• Exposure to Power Platform, Low -Code Application Development, or RPA solutions
<\/div>desirable.
<\/div>• Track record of driving cross -functional adoption and measurable process improvement.
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<\/div>5. Technical & Functional Competencies<\/b>
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<\/div>• Product Lifecycle Ownership, Backlog Prioritization, User Experience Design
<\/div>• SAP Integration, WMS, HRMS, and Expense Systems Connectivity
<\/div>• Power Platform, Low -code / No -code Tools, RPA, API Integration
<\/div>• Parts Operations, Warehouse Flow, Finance Approvals, HR Workflows
<\/div>• Data Quality, Access Controls, Documentation, Change Management
<\/div>• KPI Definition, Process Metrics, Adoption Dashboards
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• Bachelor’s degree in Engineering / Computer Science / Business Systems.
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• MBA (Operations / Systems / General Management) preferred.
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• 8–12 years of experience in Product Management, Platform Ownership, or Process
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Digitization roles.
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• Proven experience in building internal digital tools or enterprise platforms within
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manufacturing, industrial, or service organizations.
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• Experience integrating systems such as SAP, WMS, HRMS, Expense Systems, and Analytics
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Platforms.
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• Exposure to Power Platform, Low -Code Application Development, or RPA solutions
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desirable.
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• Track record of driving cross -functional adoption and measurable process improvement.
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5. Technical & Functional Competencies<\/b>
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• Product Lifecycle Ownership, Backlog Prioritization, User Experience Design
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• SAP Integration, WMS, HRMS, and Expense Systems Connectivity
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• Power Platform, Low -code / No -code Tools, RPA, API Integration
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• Parts Operations, Warehouse Flow, Finance Approvals, HR Workflows
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• Data Quality, Access Controls, Documentation, Change Management
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• KPI Definition, Process Metrics, Adoption Dashboards
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