Location: Pune (In-office)
Team: Salesforce Product Team
Conversive (formerly SMS Magic) is a leading enterprise-grade conversation engagement platform powering millions of interactions for global businesses. We help organizations deliver intelligent, personalized customer engagement natively within Salesforce, across messaging, voice, and digital channels.
As we scale our offerings, the Salesforce platform remains a critical pillar of our product strategy.
We’re seeking a high-agency, execution-driven Product Manager to lead our Salesforce-native product suite. You’ll own the roadmap, delivery, and adoption of features across Sales Cloud, Service Cloud, Experience Cloud, and beyond. This is a hands-on, in-office role based in Pune, where you’ll work closely with cross-functional teams to drive business impact through powerful, scalable solutions on Salesforce.
Key Responsibilities
Drive the end-to-end development of Salesforce-native features—from research and planning to release and adoption
Collaborate with engineering, UX, GTM, and support teams to build intuitive, reliable solutions
Define and prioritise the Salesforce roadmap in alignment with customer needs and company goals
Ensure compliance with enterprise-grade standards across performance, security, and scalability
Conduct user research, analyse product usage, and iterate based on feedback
Manage sprint planning, track execution, and ensure on-time delivery & Enable customer-facing teams with documentation, demos, and onboarding materials.
Lead impactful products used by thousands of Salesforce users globally
Work closely with senior leadership on strategic product initiatives
Be part of a growing, product-led organization with a fast-paced, innovation-focused culture
Opportunity to scale your career in product leadership within the Salesforce ecosystem
In-office role with strong team culture and collaborative environment in Pune